Crisis & Suicide Prevention · Texas behavioral health news
Removal of LGBTQ+ option from 988 hotline is straining overburdened Texas crisis centers - San Antonio Current
988 Lifeline / Crisis (Google News) · January 23, 2026
In plain language
Recent changes to the 988 Suicide and Crisis Lifeline have removed the specialized phone option for LGBTQ+ youth, merging these calls into the general system. This shift has placed extra pressure on Texas crisis centers that were already facing funding shortages and rising call volumes. While trained counselors are still available through 988, specialized support for LGBTQ+ callers is now primarily provided by outside organizations. Advocates are concerned that losing this direct connection could make it harder for high-risk youth to find comfortable, specific support during an emergency.
AI-generated summary of the source article. Not medical advice.
Key takeaways
- The 988 Lifeline removed the 'Press 3' option that connected LGBTQ+ youth to specialized crisis counselors.
- Federal officials cited costs and a desire to serve all callers through a unified system as reasons for the change.
- Texas crisis centers are currently facing a 7-million-dollar funding deficit while call volumes continue to rise.
- Advocates worry that removing specialized options may leave high-risk individuals without counselors who understand their specific life experiences.
- Texas has not yet dedicated state funds or telecommunication fees to support the long-term future of the 988 system.
- LGBTQ+ youth can still access dedicated support by calling The Trevor Project at 866-488-7386 or the Trans Lifeline at 877-565-8860.
Removal of LGBTQ+ option from 988 hotline is straining overburdened Texas crisis centers San Antonio Current
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